Discharge Process

Discharge Day
Your discharge day from the Henry Dunant Hospital is determined by your attending physician, based on your clinical condition and the progress of your treatment.

 

Financial Clearance
On the day of discharge, either you or your companion must go to the Patient Accounting Office (Ground Floor) to:

  • Settle your financial obligations
  • Receive your Discharge Papers
    Note: Only for patients of the Oncology Department, there is a separate Accounting Office on the 4th floor for your convenience.
    If you are unable to move, an Accounting Office staff member can assist you in your room.
  •  

Payment Methods
You may settle your hospitalization bill using:
• Cash
• Debit or Credit card (Diners & American Express excluded)
• Personal or Bank check
• 40-day promissory note (only for patients with non-contracted private insurance, with both patient and companion ID required)

 

Operating hours of the Patient Accounting Office:
Monday to Saturday, 08:00 – 17:00
For more information about medical service charges, you may contact the Patient Accounting Office during these hours or call +30 210 6972390.

 

Medical Record Copies
After discharge, you may request copies of your Medical Record.
Procedure:

  • Submit a request to the Medical Records Department (1st Floor)
  • Receive the copies within 3–5 working days
  • Provide a Police ID or authorization (with certified signature from a Police Department, Citizens’ Service Center (KEP), or via www.gov.gr)

The Medical Record contains sensitive personal data and is handled exclusively by the Medical Records Department in accordance with legal and regulatory provisions.

 

 

Transportation Upon Discharge
If you do not have a companion, our staff will assist you:

  • By calling a taxi
  • By ambulance, if recommended by your attending physician