Admission process

You will need the following for your admission process:

  • ID card or valid passport (original document, not a photocopy).
  • Taxpayer Identification Number, relevant Tax Office, address, postal code of your place of residence, your Social Security Number, and your e-mail address (if you have one).
    Note 1: If you are insured through another person, you will also need that person’s Social Security Number.
  • Your insurance policy number if you are a Private Insurance Policy Holder. You should also know the type of room you are entitled to.
  • The advance payment, which can be made in cash, with a debit or credit card, personal check, e-banking, or by wiring the money to the hospital’s bank account before the day of admission. Please bring a copy of the transaction receipt on the day of admission.
    Note 2: If you are a Private Insurance Policy Holder, you are not required to deposit an advance payment.
    Note 3: If you are insured through the Uniform Journalistic Organisation of Insurance and Care or the Bank of Greece, your Insurance Provider’s ticket is also required. This can be submitted during your hospital stay.


Admission Process:

Admissions take place on the hospital’s ground floor:

  • Weekdays:
    From 6:00 to 23:00 in the Admissions Office, and from 23:00 to 6:00 at the Emergency Department’s Cashier’s Desk.
  • Saturdays, Sundays, and holidays:
    From 7:00 to 15:00 in the Admissions Office, and from 15:00 to 7:00 at the Emergency Department’s Cashier’s Desk.
    Note 4: Admissions for scheduled surgery at the One Day Surgery Unit on the 1st floor are carried out by the Unit’s secretary on the 1st floor.
    Note 5: Admissions for oncology therapies at the One Day Clinic on the 4th floor are carried out at the Oncology Patients’ Cashier’s Desk on the 4th floor.

For your convenience, please be punctual regarding the time and place of your scheduled admission as per the instructions you will receive from your physician’s secretary.

Following the conclusion of the Admission process:

You will need to go to your Insurance Provider’s Office (located within the hospital) so they can be informed of your admission. If the admission occurs on a Saturday, Sunday, or holiday, the Admissions Office personnel will provide instructions accordingly.

Important Notes:

  1. Do not bring items of value. Personal items that require safekeeping (e.g., mobile phone, laptop) can be handed over to Security. Please inform us so we can assist you.
  2. For financial issues related to your hospital stay, you can contact the Patients Accounting Department:
    • Monday to Saturday: 8:00 to 17:00
    • Phone: 210 6972-390, -401, -402, or -406



Additionally, you must also have with you:

  • Medication information:
    If you take any medication, bring a precise list of the dosage and names of the medicines you take, as well as the medicines themselves in their original packaging.
  • Previous tests:
    Bring any tests conducted outside Henry Dunant Hospital Center that are relevant to your admission or necessary for the procedure you will undergo. These should be handed to your physician’s secretary after prior communication with your physician.

During the entire procedure, the hospital personnel will be by your side to ensure you receive the best possible service.